Shipping & Returns

Shipping by mail:  A-Post Priority and it takes 1 to 4 business days. 
 

During the busiest time of the year, it may take more and it's completely out of our control.
 

During the pandemic and holiday season, shipping service providers are not guaranteeing their delivery times.
 

Sale items cannot be refunded. 
 

Billy&Bugga cannot be held responsible for damage to packages, like heat or otherwise, that may occur during shipping.
 

Please if you have any questions use our email (contact@billybugga.com) so that we can understand what went wrong and how we can help you get what you need.